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CARCHEX Extended Auto Warranty Provider

When it comes to choosing an extended warranty provider for your used vehicle, there are many aspects to consider, including pricing, service offerings, reliability, and customer satisfaction. At CARCHEX, we operate on the motto “Customer Experience Above All,” which extends to all aspects of our company.

With more than 20 years in the business, we have earned an A+ rating by the Better Business Bureau, and for good reason. We make it easy for car owners to get high-quality coverage that’s reliable, affordable, and available to owners of high-mileage vehicles.

Below, you’ll find an overview of our basic auto warranty services, but also a history of the company and reviews from both businesses and customers. If you wish to speak with a CARCHEX customer service representative about our Extended Vehicle Protection Plans, call 866-261-3457 or fill out the online form.

Benefits of Choosing CARCHEX for Extended Protection

Car warranties don’t usually outlast the car, which is why extended protection is so important. CARCHEX recognizes the need for protection, but also customization, affordability, and customer satisfaction.

Highlights of choosing a CARCHEX Extended Vehicle Protection Plan:

  • Endorsements and partnerships with trusted industry leaders, including CARFAX, RepairPal, Edmunds.com, and Pat Gross
  • No-Haggle, Low-Price, Everyday Guarantee™ to ensure customers get what they need at a price they can afford
  • 30-Day Money Back Guarantee, so if you’re not completely satisfied, you can get a full refund within the first 30 days
  • Free consultations and expert auto advice from CARCHEX’s knowledgeable auto warranty experts
  • Free vehicle protection quote for all potential customers
  • Flexible and affordable financing options to make it easy for customers to afford coverage
  • Trusted coverage with accreditation by the Better Business Bureau
  • Commitment to service with a “Customer Experience Above All” mentality

CARCHEX Extended Vehicle Protection Plans

From powertrain to bumper-to-bumper warranties, CARCHEX offers a total of five different coverage levels, which is more than what many extended warranty providers offer. Your needs will vary depending on your vehicle, your mileage, and your budget, but here’s a breakdown of the plans offered by CARCHEX:

  • Titanium Coverage—This is the highest level plan available. Best for owners of new (or newer) vehicles who want complete bumper-to-bumper coverage for up to 10 years.
  • Platinum Coverage—This tier is a beneficial option for those who want to lower their costs but still get comprehensive stated-component coverage.
  • Gold Coverage—As the highest level of powertrain coverage, this plan covers all major systems and comes with flexible terms.
  • Silver Coverage—This is a great option for high-mileage vehicles. The Silver plan protections major systems and lasts for up to seven years.
  • Bronze Coverage—Though this is the lowest level plan, it’s designed to protect the most expensive repairs on your engine and transmission.
CARCHEX Vehicle Protection Plans

Not all CARCHEX plans are renewable, but many are. The best extended car warranty companies are upfront about their terms and conditions, so make sure you read everything before purchasing. To speak with a CARCHEX representative to learn more about what’s available, call 866-261-3457 or fill out the online form.

How Do Extended Warranties Work?

Extended warranties offer peace of mind for car owners who wish to avoid unexpected repair and replacement costs. You really never know when your transmission is going to stop working or your car’s going to break down on the side of the road. Protecting your car before something happens is key.

Once you have chosen a car warranty plan, there’s a waiting period of 30 days. Here’s what you can expect from your coverage:

  • When you have a plan and something happens to your car, all you have to do is submit a claim directly to CARCHEX. You can call or submit online through the CARCHEX login.
  • CARCHEX will then process the claim, and a claims administrator will talk you through the process. If you are more than 100 miles from home, you will benefit from CARCHEX’s trip protection services included with your contract.
  • CARCHEX pays the repair shop directly, ensuring that you don’t have to worry about out-of-pocket costs.

One of the best perks to choosing CARCHEX is that you don’t have to go to a facility approved by your car manufacturer—you can choose from a wide network of facilities. Also, you can cancel your plan at any time. As part of our 30-Day Money Back Guarantee, if you cancel within 30 days of signing the contract, you get a full refund. If not, you will likely get a prorated refund.

Car dealer sales car to the customer

What Does a Car Warranty Cover?

Car warranty coverage depends on your contract, but typically, you get the choice between a powertrain or bumper-to-bumper warranty. CARCHEX provides coverage for repairs and replacements due to mechanical breakdown. Your plan can cover major systems, parts, and components such as the transmission, drive shafts, transfer case, air conditioner, power windows, and more.

Like most car warranties, CARCHEX doesn’t cover regular maintenance, tires, batteries, or other wear and tear items.

How Much Does a CARCHEX Warranty Cost?

Extended warranties from dealerships usually cost between $1,000 and $1,500. With CARCHEX, not all plans cost the same, as pricing depends on multiple factors.

Extended warranty cost factors:

  • Car age—The car’s model year will play a factor in any warranty plan.
  • Car mileage—Vehicles with higher mileage may experience more breakdowns.
  • Make—Your car manufacturer (Ford, GM, Toyota, etc.) will play a role in your extended warranty cost. For example, if your car is a luxury brand, you’ll pay more.
  • Model—Some models cost more than others.
  • Coverage level—The highest level of coverage will be pricier because you’re covering more parts.
  • Location—Where you live may change the price of your extended warranty.

You can choose your deductible, which can be as low as $0. Payment plans are also available to make managing a car repair that easier.

When you call our representatives, we’ll ask you about your car and what kind of coverage you’re looking for, so you end up with a completely customized quote.

Why CARCHEX Is a Trustworthy Provider

CARCHEX has received a 99% customer satisfaction rate, making us a reliable option for car owners. ThoroughlyReviewed’s CARCHEX review gives us a score of 10.0.

Not only is CARCHEX preferred by customers, but we are a trusted company in the industry—we’re backed by companies like Kelley Blue Book, Autoblog, RepairPal, Edmunds, CARFAX, SiriusXM, and more.

CARCHEX partners such as KBB, CARFAX, Edmunds, RepairPal, SiriusXM, DMV.org, and Amac

CARCHEX Reviews: Why Customers Prefer Us for Extended Warranty Protection

CARCHEX provides five plan levels with 16 total plans through providers. All plans include 24/7 roadside assistance, rental car coverage, trip protection, and the option of more than 30,000 repair shops nationwide.

The extended warranty business is competitive—and yet, CARCHEX continues to be a leader. Here are just a few of our customer reviews:

“This is a good company to do business with. Everyone has good product knowledge, and they have really good customer service. I will stick with them even though other companies are always trying to drag me away!” – Arlene

Helpful, friendly, people. willing to work with you to get the best deal available for you, listens to your concerns and willing to explain any issues. - Patrick . ”

“The outstanding customer service representative answered all my questions. I also spoke with her supervisor who also was very knowledgeable and friendly! I was very impressed with the professional service and would highly recommend to anyone needing their product.” – Gerald

“Very courteous and helpful when signing up for the program over the phone.” – Cheryl

CARCHEX vs. Other Extended Warranty Companies

Compared to other vehicle service providers like Endurance, AA Auto Protection, Protect My Car, and more, CARCHEX is one of the most experienced providers in the industry. We are one of the few providers that’s been accredited by the BBB. Our A+ rating is unbeatable and we offer an instant and free quote to all potential clients.

We pride ourselves on providing the best services and being responsive and reliable leaders in the industry. That’s why our car insurance and warranty experts are available and eager to explain the extended warranty process and help you find a plan that fits your budget.

CARCHEX is the company you can trust for extended vehicle protection. - Pat Goss of MotorWeek

Frequently Asked Questions About CARCHEX

What is the history of CARCHEX?

CARCHEX has been in the business for 20 years. We started out selling pre-owned vehicle inspections, which we still offer. The now CEO Jason Goldsmith was a customer before he became the owner. The company now sells inspections in all 50 states, in addition to providing extended warranty plans.

One of the best extended warranties in the country, CARCHEX serves all Americans, including military, and provides ongoing discounts and deals to new customers.

What is the CARCHEX cancellation policy?

The cancellation policy will be listed in your vehicle service contract. Make sure you read the terms and conditions carefully. Though a full refund is only given in the first 30 days after signing, your contract can be cancelled at any time.

Who owns CARCHEX?

CEO Jason Goldsmith, a Baltimore-based entrepreneur, owns CARCHEX.

Is CARCHEX a good company?

What makes CARCHEX unique is our company mission, to bring high quality service to our customers. We have partnered with many great organizations and have been named—on more than one occasion—one of the Top Places to Work, according to the Baltimore Sun. We have also made the Inc. 5000 list at least six times.

Car parts

Get a Free Quote on a CARCHEX Plan

To avoid expensive repairs and get peace of mind, speak with our car warranty and insurance experts at CARCHEX. We are available to answer all of your questions and guide you to the right plan for your needs.


CARCHEX 118 Shawan Road, Suite 210 Baltimore, MD 21030 (FL License # E155490)

© 2018 Carchex. All rights reserved.

We proudly offer the CARCHEX No-Haggle, Lowest Price Everyday Guarantee™ for all of our auto warranty and car inspection programs.
Consistent with consumers’ understandings and expectations of the market in which CARCHEX operates, CARCHEX uses the terms “warranty”; “extended warranty”, “extended auto warranty”, “extended service protection plan” and similar terms to describe the more technical term “vehicle service contracts”. For more information, see this FTC link or learn more here or by reviewing CARCHEX’s website.
CARCHEX markets and sells extended warranties on behalf of third party extended warranty providers, and your extended warranty will be between you and the provider. This website site is intended solely for the purpose of providing general information regarding the purchase of extended warranties. Specific contract terms, rates, taxes, fees and other charges are determined upon validation of vehicle information and acceptance by the extended warranty provider, for which CARCHEX is not responsible. Extended warranties may not be sold where prohibited by law.
CARCHEX 118 Shawan Road, Suite 210 Baltimore, MD 21030 (FL License # W469753)
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