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Should I Get Honda Roadside Assistance?

Car failure never comes at a convenient time or in a convenient place. Paying for a tow truck and negotiating with a mechanic makes the situation all the more difficult. But with roadside assistance, the process can be much easier.

Find out how to get Honda Roadside Assistance, what Honda includes in its program and, alternatively, what CARCHEX offers to customers.

If you’re shopping for an extended warranty that includes roadside assistance, get a free customized quote by calling 866-261-3457 or filling out the online form.

How Do You Get Honda Roadside Assistance?

Nearly all car warranties and extended warranties come with some form of roadside assistance coverage, as well as trip interruption coverage. Depending on the provider or the manufacturer, you may also receive additional concierge services.

You can get Honda Roadside Assistance through your new car warranty, through an extended warranty, or as a standalone service from the manufacturer or a third-party company. Honda offers roadside assistance benefits for the length of the 36-month/ 36,000-mile new car limited warranty, through its extended warranty service, and as a separate product.

You can also get similar benefits through a third-party company, such as CARCHEX. CARCHEX offers emergency services and additional perks that can help you when you’re in a bind. These benefits are included in your vehicle service contract or separately for an affordable price.

What Services Are Covered by Honda Roadside Assistance?

Honda provides 24/7 roadside assistance that you can use anywhere in the U.S., Canada, and Puerto Rico. Assistance is available through two toll-free numbers—one for regular vehicles and one for clarity fuel cell and electric vehicles.

Customers can call for any of the following roadside services:

  • Winching
  • Battery jump-start
  • Fuel delivery
  • Lockout service
  • Flat tire change
  • Mechanical tow
  • Accidental tow

Towing services transport you to the nearest Honda dealer.

If your vehicle needs major repairs and needs to stay in the shop, you will probably need a rental car. Or, if you are far from home, you may need to stay at a hotel as well. Honda offers trip interruption reimbursement for reasonable lodging, food, and transportation expenses that can help you get by while the mechanic works on your vehicle.

Trip interruption coverage includes:

  • Help with securing a rental vehicle or taxi upon request
  • Help finding emergency hotel reservations upon request
  • Up to $100 per day for 3 days ($300 total) in reimbursement

In order to use trip interruption benefits, your vehicle must be disabled at least 100 miles from your place of residence.

In addition to roadside assistance and trip interruption coverage, the Honda Roadside Assistance program includes these services:

  • Get access to flight information, including times and fares.
  • Relay messages to your spouse, employer, or emergency contact during an emergency.
  • Enhanced directory assistance helps you find ATMs, banks, and service stations. Honda Roadside Assistance can provide phone numbers, addresses, and directions.

Some expenses may be your responsibility, such as the cost of fuel, a new tire, or a portion of transportation costs. Remember to ask your Honda representative to identify costs not covered under roadside assistance.

Young woman standing by her broken car on the road and using phone to call for help

How to Continue Your Honda Roadside Coverage

Your factory warranty has expired, and you no longer have roadside assistance. What happens next? Honda boasts many awards and positive reviews for its technology and design, but this has also come at the expense of vehicle reliability. For example, some Honda vehicles, including the Honda Odyssey, have reported engine, transmission, and electronic issues, including lock issues. These common issues can lead to expensive repairs and even more expensive breakdowns.

An extended warranty can provide similar coverage to your factory warranty—and better yet, most extended warranties come with roadside assistance.

Roadside Assistance with the Honda Extended Warranty

Honda offers roadside assistance through its Honda Care Sentinel and Sentinel Plus programs. Honda Care has a variety of extended service contracts for new and pre-owned vehicles, but some roadside benefits are only included in Sentinel Plus plans.

Roadside benefits include those mentioned above within the factory warranty, as well as additional concierge services, such as:

  • Emergency cash advance
  • Emergency airline ticket assistance
  • Insurance-claim assistance
  • Auto glass replacement referral
  • Shipment of personal replacement items

Sentinel Plus customers will also receive rental car reimbursement of up to $35 for a maximum of six days.

If you are looking to cover more than one Honda vehicle, you may opt for a Honda family plan, which allows roadside coverage for up to five Honda or Acura vehicles or motorcycles registered under the same household.

Honda roadside assistance terms are dependent on the terms of your contract.

Be Prepared with Roadside Assistance from CARCHEX

The cost of roadside assistance can be more than $100 per year. With CARCHEX Roadside Assistance, you can get 24/7 roadside assistance included with your extended warranty or alone starting at just $59.95 per year.

With an average response time of just 30 minutes, you won’t have to wait long in an emergency. CARCHEX has more than 45,000 service trucks around the U.S. and Canada. You can find peace of mind close to home or far away.

The CARCHEX Roadside Assistance program has similar benefits to the Honda Roadside Assistance program.

CARCHEX benefits Include:

  • 24-hour emergency towing up to 25 miles, 5 times per year
  • Emergency battery jump-start service
  • 24-hour flat tire service throughout the U.S. and Canada
  • Mechanical first aid for minor adjustments (not including parts)
  • Lost key or lockout service
  • 24-hour emergency fuel delivery
  • Customized trip routing with a fully prepared map
  • Mobile app access for ease and convenience
  • A $500 theft reward for information leading to an arrest or conviction

Get Vehicle Component Coverage for Even More Protection

If you are worried about a breakdown, then chances are you are also worried about the cost of major repairs to your vehicle. With an extended warranty, you can get CARCHEX roadside assistance with even more benefits, such as trip interruption. Roadside services last for the duration of the vehicle service contract, which can be up to 10 years.

Choose from five levels of coverage, ranging from powertrain to bumper-to-bumper service contracts. Each plan comes with roadside assistance, plus the relief of knowing that you won’t have to pay hundreds or thousands of dollars for engine, suspension, or electronic repairs. Plans are affordable and can be paid through a monthly payment plan.

Based on our CARCHEX Care sample contract, you can expect reimbursements like those below:

  • Towing service reimbursement up to $100 for each occurrence
  • Up to $50 per occurrence for locksmith service
  • Up to $320 in substitute transportation ($40 per day)
  • Up to $300 in trip interruption coverage ($100 per day)

Speak to your CARCHEX specialist to learn more about price variations and limitations for each plan.

Here’s Why You’ll Love Roadside Assistance with CARCHEX

The average cost of a rental car from Enterprise ranges from $29 to $38 per day. Towing service can cost $125 or more. But with roadside assistance for your Honda from CARCHEX, you can save money on these services or not have to pay for them at all.

Roadside assistance helps you solve the problem quickly and safely. You’ll always have access to a professional no matter where you are in the country.

Opt for roadside benefits through an extended warranty and get all of the additional perks that come with a CARCHEX extended warranty:

  • Affordable monthly payment plans
  • No-Haggle, Low-Price Everyday Guarantee™
  • Transferable and cancellable plans
  • A network of more than 30,000 repair facilities
  • Low deductibles or no deductible at all

With more than 20 years of industry service, CARCHEX consistently rates higher than competitors in customer satisfaction. The Better Business Bureau gives us an A+ rating. We are also endorsed by auto industry peers, including CARFAX, Edmunds, Kelley Blue Book, DMV.org, SiriusXM, and more.

When you purchase an extended warranty, your vehicle will be taken care of from the moment it stops working until the moment you pick it up from the shop. Fill out the form or call 866-261-3457 to have your questions answered by a CARCHEX auto insurance and warranty expert and get a free, customized quote today.

Honda Roadside Assistance FAQ

Is CARCHEX Roadside Assistance available in all 50 states?

Roadside assistance is not currently available in California or Puerto Rico.

Is there a waiting period to use roadside assistance?

Yes. You must wait three business days before you can use your CARCHEX roadside plan.

How do I reach roadside assistance in the event of a breakdown?

There is a toll-free number provided on your membership card that you can call at any time. A roadside dispatcher will answer your request.

How much does Honda Roadside Assistance cost from the manufacturer?

Honda Roadside Assistance and Sentinel services are included in the cost of your extended warranty. Ask your Honda dealer about the financing options available for an extended warranty.

Your factory warranty is included in the price of your vehicle. Therefore, roadside benefits do not come at an extra cost. However, these benefits expire with your factory warranty.

Sources:

Honda: https://automobiles.honda.com/images/downloads/24-hourroadsideservice.pdf

DesignNews.com: https://www.designnews.com/electronics-test/toyota-continues-reliability-dominance-honda-declines/158171123260385

Honda: https://www.hondafinancialservices.com/static/pdf/Honda_Care_New_PreOwnCoverage.pdf

Auto.HowStuffWorks.com: https://auto.howstuffworks.com/under-the-hood/cost-of-car-ownership/cost-of-roadside-assistance.htm

Kayak.com: https://www.kayak.com/Cheap-Enterprise-Car-Rentals.34359.cars.ksp

Safety.com: https://www.safety.com/benefits-of-emergency-roadside-assistance/

BBB: https://www.bbb.org/us/md/hunt-valley/profile/extended-warranty-contract-service-companies/carchex-0011-23015869

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