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Where Should I Get Jeep Roadside Assistance?

One of the most stressful parts of a mechanical breakdown, apart from the cost of repairs, is the process of getting your vehicle to the mechanic. You’ll have to call a tow truck and arrange for a rental car while your vehicle is in the shop. If your Jeep breaks down, the process can be made simple with Jeep roadside assistance. Most vehicle warranties include roadside assistance in their coverage for extra peace of mind.

Alternatively to a Mopar® Jeep warranty and roadside assistance, you can also protect your Jeep with an Extended Vehicle Protection Plan from CARCHEX. We include roadside assistance with all vehicle service contracts, so your rental car or emergency fuel delivery will always be reimbursed.

Learn more about Jeep roadside assistance and CARCHEX coverage below. Or, call 866-261-3457 or fill out the online form for a free quote.

What Is Roadside Assistance Coverage?

Did you know that the average cost of towing a vehicle is between $75 and $125? A roadside assistance plan can cover most or all of that cost. When you purchase a new car, you may receive roadside assistance for free, or you may be able to purchase it at an additional cost.

Roadside assistance is an extra benefit added to nearly every warranty or vehicle service contract. A manufacturer, dealership, third-party warranty company, or insurance company will use a professional network or team that can arrange or help with services when your vehicle breaks down.

Roadside assistance often includes:

  • Towing Service—Your vehicle will be towed to the nearest repair facility, typically one authorized by the warranty provider.
  • Rental Car Service—The warranty provider will cover car rental fees up to a certain dollar amount for a specified number of days while your car is being repaired.
  • Trip Interruption Coverage—If you break down during a trip, your warranty provider will cover some of the expenses of accommodation and meals. This coverage may only be applied to breakdowns that happen relatively far from home.
  • Lockout Service—This coverage covers the cost for professional services in the event that you lock yourself out of the car.
  • Emergency Fuel Delivery—Did you make the mistake of driving on “E” with no gas station in sight? Roadside assistance will cover fuel delivery with enough fuel to get you to the nearest gas station. However, you may be charged for the fuel itself.
  • Winching—This service moves a vehicle that is stuck in a ditch or other hard-to-escape spot.
  • Flat Tire Replacement—A professional can help you change a flat tire with a spare tire in your vehicle.
  • Battery Jump-Start—A roadside assistance plan usually includes jump-start services for dead batteries, though hybrid vehicles with special batteries may not require this service.

Jeep Warranty Roadside Assistance

Jeep, Chrysler, Dodge, and Ram are all covered by Mopar, the parts and service organization under Fiat Chrysler Automobiles (FCA). Each warranty comes with roadside assistance, including Maximum Care and Added Care Plus extended protection plans.

If you are just looking for Jeep roadside assistance, then you can purchase a plan separately as well.

What Is Covered Under Jeep Roadside Assistance?

With Jeep roadside assistance, you’ll be reimbursed up to a certain amount for common costs associated with a mechanical breakdown. These benefits are specific to Jeep’s extended warranty programs.

  • $35 per day car rental allowance ($175 max total)
  • $100 towing reimbursement
  • $100 roadside assistance (flat tire change, battery jump, fuel delivery)
  • $600 key fob repair or replacement
  • $1,000 trip interruption coverage

If you purchase an extended warranty, Jeep roadside assistance expires at 100,000 miles, which means that help will be available for much of your vehicle’s life.

However, Mopar manufacturer warranties, which are included in the price of the vehicle, have different terms based on model year. Coverage includes towing, flat tire replacement, lockout service, and fuel delivery.

  • 2017 to 2020 Models—Towing services are covered for 5 years or 60,000 miles for gas vehicles and 5 years or 100,000 miles for diesel vehicles.
  • 2013 to 2016 Models—Towing assistance is covered for 5 years or 100,000 miles.

Jeep Roadside Assistance Exclusions

Be aware of certain limitations or costs not covered by Mopar’s roadside assistance program.

  • Fuel delivery, lockout services, and flat tire changes for 2012 and older vehicles
  • Cost of replacement keys
  • Winching for vehicles over 10 feet from paved road
  • Rental car expenses
  • Fuel cost
  • Travel and lodging expenses
  • Towing claims from unlicensed providers

In order to be reimbursed for travel costs, rental car expenses and other excluded items, you may have to purchase a Jeep extended warranty.

How to Contact Jeep for Roadside Problems

Jeep roadside assistance is available 24/7/365. To contact them, you must call the 1-800 number provided for your model. Jeep, Chrysler, Dodge, and Ram owners will use the same number. In order to be serviced properly, make sure to have your vehicle identification number (VIN), license plate number, mileage, location, and other pertinent information readily available.

Roadside assistance tire change

Where to Get Roadside Assistance After Your Jeep Warranty Expires

Once your manufacturer’s warranty expires, you will no longer have Jeep roadside assistance benefits unless you purchase an extended warranty or separate roadside assistance plan. Without roadside assistance, you may end up paying for much more than just the cost of repairs. However, an extended warranty can cover major repairs and much of your towing or rental costs.

According to a 2019 J.D. Power study on vehicle dependability, the Jeep brand was ranked 25 out of 32 total brands. The study looked at the number of problems per 100 vehicles. As a Jeep owner, it’s likely that your vehicle may need a major repair—or that you will need roadside assistance at some point. An extended warranty from CARCHEX can give you peace of mind and extend your Jeep roadside assistance.

Continue Roadside Coverage with CARCHEX

An extended warranty covers repairs and part replacements that fail due to workmanship defects. It is an optional coverage plan for an additional price, but with an easy monthly payment plan, the overall cost can be much less than repairs to your vehicle’s engine or other major components.

CARCHEX offers five coverage tiers from reputable warranty providers, ranging from simple powertrain warranties to comprehensive, bumper-to-bumper coverage. Unlike an extended warranty from the manufacturer, a third-party extended warranty from CARCHEX allows you to tailor your plan to your vehicle and your budget by comparing competitive offers.

As a CARCHEX customer, you’ll get all the help you need if your car breaks down.

CARCHEX benefits include:

  • Roadside assistance with all plans
  • High-ranking customer service (plus an A+ rating from the Better Business Bureau)
  • A network of over 30,000 repair facilities for your convenience
  • Claims paid by the provider directly to your repair facility
  • No-Haggle, Low-Price, Everyday Guarantee™

CARCHEX Roadside Assistance

Your Jeep roadside assistance doesn’t have to end when your manufacturer’s warranty expires. All CARCHEX plans, including those for used cars and vehicles with high mileage, include roadside assistance benefits.

Terms vary depending on the provider and level of coverage, but most plans average between five and 10 years. Therefore, roadside assistance benefits will last for the duration of the contract.

A CARCHEX Platinum plan, which is the highest level of stated-component coverage, may include the following reimbursements:

  • Rental car reimbursement up to $40 per day or $320 total
  • Trip interruption coverage up to $100 per day for three days
  • Towing reimbursement up to $100
  • Emergency gas delivery coverage up to $50 per occurrence
  • Battery jump-start coverage up to $50
  • Key lock-out service coverage up to $50

It is important to note that these reimbursement amounts, as well as the maximum number of occurrences covered each year, vary depending on the contract.

Whether you purchase Jeep roadside assistance as part of an extended warranty, you will no longer have to worry about what to do if you’re stuck or stranded.

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Get a Free Quote from CARCHEX

Learn more about CARCHEX extended warranties and roadside assistance benefits from an expert. Call or fill out the online form.



HomeGuide.com: https://homeguide.com/costs/towing-service-cost

Mopar: https://www.mopar.com/content/dam/mopar/pdf/mvp/2019-05%20MVP%20Maximum%20Care%20Plans%20SS.pdf

J.D. Power: https://www.jdpower.com/business/press-releases/2019-us-vehicle-dependability-studyvds

BBB: https://www.bbb.org/us/md/hunt-valley/profile/extended-warranty-contract-service-companies/carchex-0011-23015869

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