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Mercedes-Benz Warranty Coverage

More and more Americans are buying from Mercedes-Benz. In the first five months of 2019, more than 900,000 Mercedes vehicles were delivered worldwide.

When you buy a new Mercedes, you want to make sure you’re protected from paying from early repairs. New Mercedes-Benz owners get automatic coverage from the manufacturer’s warranty. However, that warranty doesn’t last forever and doesn’t cover everything.

Is the Mercedes-Benz extended warranty worth it? We breakdown Mercedes warranty plans and explain the benefits of purchasing an extended warranty plan through a third-party provider like CARCHEX.

What Is the Mercedes Warranty?

If you buy a new Mercedes-Benz, you automatically get covered by the company’s New Vehicle Limited Warranty, which covers any defects in material or workmanship for up to 48 months (four years) or 50,000 miles, whichever comes first. This is considered a manufacturer warranty or factory warranty.

In addition, Mercedes offers other warranties, including:

  • Tire Protection—Defective tires supplied by Mercedes-Benz are covered for 12 months or 12,000 miles, whichever comes first.
  • Plug-in Hybrid Electric High Voltage Battery Limited Warranty—If your high voltage battery is defective, Mercedes will repair or replace it for the first six years or 62,000 miles, whichever comes first.
  • Emission Warranties—Mercedes lists several emissions warranties that cover the requirements for both Federal and California emissions laws, including for plug-in hybrid electric vehicles. Emissions parts are covered for a wide range of terms, starting at two years or 24,000 miles, up to 15 years or 150,000 miles.
  • Vehicle Service Parts and Accessories Limited WarrantyThis warranty covers Genuine Mercedes-Benz parts, equipment, and factory-approved accessories (outside of tires). The terms vary based on the part, but one notable one is the transmission, which is covered for two years or 24,000 miles.

It’s important to read the entire Mercedes warranty terms and conditions to know exactly what’s covered and what’s not.

Certified Pre-Owned Mercedes Limited Warranty

If you buy a certified pre-owned vehicle, then you get the remaining portion of the original owner’s car warranty and an additional 12 months (one year) and up to 100,000 miles, whichever comes first. To make sure you’re qualified to get Mercedes CPO warranty, check with your Mercedes-Benz dealership.

Young women singing and having fun on road trip with convertible car.

Repair and Replacement Costs on Mercedes-Benz Vehicles

Mercedes-Benz is a prestigious brand full of innovation and classic design. With a slogan of “the best or nothing,” Mercedes-Benz prioritizes quality, but even quality vehicles need repairs.

According to RepairPal, Mercedes-Benz has a 3.0/5.0 rating, making it less reliable than other car brands. The average annual maintenance and repair costs for a Mercedes-Benz vehicle is $908, which is almost $300 higher than other brands.

If you’re debating an extended warranty, consider these common Mercedes-Benz repair and replacement costs:

Model Replacement Cost
Mercedes-Benz C63 AMG S Engine oil pan replacement cost $912–$947
Mercedes-Benz 400SEL Suspension shock or strut replacement cost $2,254–$3,885
Mercedes-Benz E350 Balance shaft replacement $4,850
Mercedes-Benz G65 AMG Drive belt idler pulley replacement $280–$338
Mercedes-Benz E320 Window regulator replacement $537–$768
Mercedes-Benz ML350 Balance shaft replacement $5,500–$7,250

You can’t predict when a Mercedes-Benz part will break down or fail—and you don’t want to get stuck paying hundreds or thousands in out-of-pocket expenses. An extended warranty plan can help give you the coverage you need at a price you can afford.

Extended Warranty Options for Mercedes-Benz Vehicles

While your Mercedes-Benz warranty will get you through the first few years, the car is going to outlast your warranty plan. In fact, many Mercedes last beyond 200,000 miles.

When the warranty expires, you want to get protection and maintain peace of mind. The Mercedes-Benz Limited Warranty, described below, is available to Mercedes-Benz owners and can be purchased from a dealership. However, this isn’t the only option. You can buy extended warranties from third-party providers like CARCHEX, which can be more flexible and affordable than the Mercedes selection.

Why CARCHEX? Icons

Mercedes Extended Limited Warranty

Here’s what you can expect from the Extended Limited Warranty, which is the Mercedes extended warranty option from the dealership:

  • The plan is an extra purchase and isn’t included in your original warranty.
  • Contracts are transferable to subsequent owners.
  • The plan if refundable if cancelled before your New Vehicle Limited Warranty ends.
  • You choose between one, two, or three-year plans.
  • Coverage only extends up to 75,000 miles or 100,000 miles.
  • The plan requires you to visit an authorized Mercedes-Benz dealership and use their technicians for repairs.

Most of the parts included in the New Vehicle Limited Warranty are covered, such as:

  • Powertrain parts, including the engine and transmission
  • Supercharger
  • Turbocharger
  • Cooling system
  • Electrical system
  • Steering system
  • Climate control
  • SUV 4-wheel drive system
  • Navigation system
  • Fuel injection system
  • Suspension traction and stability systems
  • Power seat drive cables
  • Central locking system
  • Speakers

Some items excluded from the Extended Limited Warranty are:

  • Damage caused by improper care and maintenance
  • Damage caused by accidents and environmental factors
  • Repairs made outside of authorized Mercedes-Benz dealers
  • Everyday wear and tear
  • Normal maintenance services

Although this is a good option for extending your coverage, it doesn’t cover what an extended warranty from a third-party does: mechanical breakdowns from everyday wear and tear. With a CARCHEX Extended Vehicle Protection Plan, you get powertrain or bumper-to-bumper coverage, in addition to roadside assistance, trip reimbursement, and more. What’s more, vehicles are covered beyond 100,000 miles.

CARCHEX Protection for Mercedes Vehicles

Wear and tear is inevitable, no matter how diligent you are with general car maintenance. With a CARCHEX Extended Vehicle Protection Plan for your Mercedes, you can get peace of mind, protection, and a customer satisfaction promise.

Choose between five different levels of protection:

  • Titanium—This bumper-to-bumper coverage includes everything from the engine and transmission to the brakes and emissions. It also includes high-tech electronics. This is the highest level of protection.
  • Platinum—Considered the highest level of state-component coverage, this covers all major systems and is a good bumper-to-bumper option.
  • Gold—This coverage level is a good value option for vehicles over 60,000 miles.
  • Silver—Known as “powertrain plus”, this coverage level includes your vehicles major systems, including air conditioning and steering. It protects vehicles with over 100,000 miles (which is beyond the Mercedes-Benz extended warranty).
  • Bronze—This level covers repairs and replacements on powertrain systems, which can be the most expensive repairs.

Each coverage level has several plan options, so you can choose between 16 contracts. Our plans are more flexible and more affordable than dealership plans, lasting up to 10 years. Best of all, they can be purchased at any time.

We’re known throughout the industry as a trustworthy provider. See how we compare to other third-party extended warranty companies:

Mercedes Warranty Benefits from CARCHEX

When it comes to protecting your Mercedes-Benz, CARCHEX has you covered. Not only do you get protection for mechanical breakdowns from normal vehicle use, but you also get additional benefits, such as:

  • Claims paid directly to the repair facility—CARCHEX makes it quick and easy for you to get to the service you need without having to pay up front.
  • Payment options—CARCHEX protection plans are vehicle service contracts that can be paid for up front or in monthly payments.
  • Customer Experience Above All—As a brand promise to you, CARCHEX prioritizes our commitment to service.
  • 30-Day Money Back Guarantee—We back our products and services with a satisfaction guarantee. You get a full reimbursement, if you’re not satisfied with your plan within the first 30 days.
  • Emergency roadside assistance—If your Mercedes-Benz breaks down on the side of the road, CARCHEX will make sure you get immediate care.
  • Your choice of repair facility—Whether you prefer a local mechanic or a national chain, you can select from over 30,000 certified repair shops.
  • No-Haggle, Low-Price Everyday Guarantee™—When you call us for a quote, we’ll give you a competitive price up front.

With an A+ rating on Better Business Bureau and more than 20 years in the industry, our customers agree that CARCHEX is a reliable extended warranty company:

“These people are great, military friendly, fast, and courteous. They treat you like family and not just another customer. I was expecting to wait on hold for an extended period of time, but they answered right away. I would recommend this company to anyone looking for an extended warranty.” – Kevin, Midland City, AL

“I had the best experience. [The representative] was very professional and informative. No high pressure. It was an absolute pleasure working with him. The coverage I purchased is comprehensive, bumper to bumper.” – Happy customer on Trustpilot

Car parts

Get a Free Quote from CARCHEX

If you have a Mercedes-Benz, you want to keep it in pristine condition, no matter how old it is or how many miles it has. CARCHEX offers affordable plans, highly desired benefits, and responsive, caring customer service. Get a quote on extended Mercedes protection from CARCHEX today.

866-261-3457

FAQ: Mercedes-Benz Warranty

How do you find out if your Mercedes is still under warranty?

You can read about your warranty coverage online. To read information on your Mercedes warranty or check for recalls on any parts, systems, or cars, you can use the VIN lookup number, which is a 17-digit vehicle identification number.

Still not sure if you’re covered? Check with either a Mercedes-Benz customer service representative or your dealership, and they will tell you how long you have before it expires or if it already has.

Is the Mercedes warranty transferable?

The Mercedes-Benz factory warranty is transferable to subsequent owners. Likewise, warranties on certified pre-owned Mercedes vehicles are transferable. The same is true for extended warranties from CARCHEX.

What is certified Mercedes-Benz?

A certified Mercedes-Benz is a pre-owned Mercedes vehicle that has been approved by the manufacturer for its high quality.

What are the most common Mercedes-Benz repairs?

Problems vary depending on the make, model, and year. According to RepairPal, common repairs on Mercedes-Benz vehicles include:

  • Leaks from head gaskets
  • Broken radiators
  • Window regulator failure
  • Engine problems
  • Ignition lock failure

Sources:

Daimler: https://www.daimler.com/investors/reports-news/financial-news/20190512-mbc-sales-may.html

Mercedes-Benz: https://www.mbusa.com/content/dam/mb-nafta/us/owners/maintenance-landing/New_Vehicle_Warranty.pdf

Mercedes-Benz: https://www.mbusa.com/content/dam/mb-nafta/Owner_Resources/Mercedes-Benz%20Vehicle%20Service%20Parts%20and%20Accessories%20Limited%20Warranty.pdf

Mercedes-Benz: https://www.mercedes-benz.com/en/vehicles/service-parts/the-best-or-nothing-when-it-comes-to-service-as-well/

RepairPal: https://repairpal.com/reliability/mercedes-benz

RepairPal: https://repairpal.com/estimator/mercedes-benz/c63+amg+s/engine-oil-pan-replacement-cost

RepairPal: https://repairpal.com/estimator/mercedes-benz/400sel/suspension-shock-or-strut-replacement-cost

CarComplaints.com: https://www.carcomplaints.com/Mercedes-Benz/E350/2006/engine/balance_shaft_failure.shtml

RepairPal: https://repairpal.com/estimator/mercedes-benz/g65+amg/drive-belt-idler-pulley-replacement-cost

RepairPal: https://repairpal.com/estimator/mercedes-benz/e320/window-regulator-replacement-cost

CarComplaints.com: https://www.carcomplaints.com/Mercedes-Benz/ML350/2006/engine/check_engine_light_stays_on.shtml

MB Medic: http://www.mercedesmedic.com/many-miles-mercedes-benz-cars-good/

Mercedes-Benz: https://www.mbusa.com/content/dam/mb-nafta/us/owners/prepaid-maintenance/ELW%20Brochure%2004.2019.pdf

Better Business Bureau: https://www.bbb.org/us/md/hunt-valley/profile/extended-warranty-contract-service-companies/carchex-0011-23015869

Trustpilot: https://www.trustpilot.com/review/carchex.com

RepairPal: https://repairpal.com/problems/mercedes-benz

CARCHEX 118 Shawan Road, Suite 210 Baltimore, MD 21030 (FL License # E155490)

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We proudly offer the CARCHEX No-Haggle, Lowest Price Everyday Guarantee™ for all of our auto warranty and car inspection programs.
Consistent with consumers’ understandings and expectations of the market in which CARCHEX operates, CARCHEX uses the terms “warranty”; “extended warranty”, “extended auto warranty”, “extended service protection plan” and similar terms to describe the more technical term “vehicle service contracts”. For more information, see this FTC link or learn more here or by reviewing CARCHEX’s website.
CARCHEX markets and sells extended warranties on behalf of third party extended warranty providers, and your extended warranty will be between you and the provider. This website site is intended solely for the purpose of providing general information regarding the purchase of extended warranties. Specific contract terms, rates, taxes, fees and other charges are determined upon validation of vehicle information and acceptance by the extended warranty provider, for which CARCHEX is not responsible. Extended warranties may not be sold where prohibited by law.
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